Terms and Condition
OVERVIEW
This website and mobile application are operated by Ovilo Corporation. Throughout the site, application, and related services, the terms “we”, “us” and “our” refer to Ovilo Corporation and the product “Ovilo Invoice”.
Ovilo Invoice offers invoicing, billing, subscription management, customer management, and related cloud-based software services (“Service”) to users conditioned upon acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website, Android application, or using any part of the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms and conditions, you may not access or use the Service.
These Terms apply to all users including customers, browsers, merchants, and contributors of content.
We reserve the right to update or modify these Terms at any time by posting changes on our website or application. Continued use of the Service after changes are posted constitutes acceptance of those changes.
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SECTION 1 – ELIGIBILITY & ACCOUNT TERMS
By using our Service, you confirm that:
* You are at least 18 years old or the age of majority in your jurisdiction.
* The information provided during registration is accurate and complete.
* You are responsible for maintaining the confidentiality of your account credentials.
* You are responsible for all activities conducted under your account.
You may not use the Service for unlawful or unauthorized purposes.
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SECTION 2 – SERVICE DESCRIPTION
Ovilo Invoice is a cloud-based Software-as-a-Service (SaaS) platform accessible through:
* Web application
* Android mobile application
* Related APIs and integrations
Features may include:
* Invoice creation
* Quotation management
* Expense tracking
* Subscription billing
* Customer and vendor management
* Analytics and reporting
* Payment integrations
* Cloud synchronization
We may add, modify, suspend, or discontinue features at any time.
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SECTION 3 – SUBSCRIPTIONS & BILLING
Certain features require a paid subscription.
Subscription Terms
* Plans may be billed monthly or annually.
* Pricing is displayed before purchase.
* Taxes may apply depending on your region.
* Subscriptions automatically renew unless cancelled before the renewal date.
Cancellation
Users may cancel subscriptions anytime through:
* Website dashboard
* Google Play Store (for Android subscriptions)
Cancellation prevents future billing but does not retroactively refund prior payments.
Failed Payments
We reserve the right to suspend or restrict access for failed or overdue payments.
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SECTION 4 – GOOGLE PLAY & ANDROID APP PURCHASES
For purchases made through the Android application:
* Payments may be processed through Google Play Billing.
* Subscription management and cancellations may be handled through your Google account.
* Google Play refund policies may also apply where required.
We are not responsible for billing disputes handled directly by Google Play.
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SECTION 5 – PAYMENT PROCESSING
Payments may be securely processed through third-party payment providers including:
* Razorpay
* Google Play Billing
* Other authorized payment gateways
We do not store full credit/debit card information on our servers.
Payment processors handle transactions according to PCI-DSS security standards.
For Razorpay policies, please visit:
Razorpay Terms & Policies
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SECTION 6 – USER CONTENT & DATA
You retain ownership of the invoices, customer records, business information, and other data you upload to Ovilo Invoice.
By using the Service, you grant us limited permission to:
* Store data securely
* Process data for application functionality
* Generate analytics and reports
* Improve platform performance
You are responsible for ensuring that uploaded data complies with applicable laws.
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SECTION 7 – PROHIBITED USES
You agree not to:
* Use the Service for illegal activities
* Upload malware, viruses, or harmful code
* Attempt unauthorized access to systems
* Reverse engineer or exploit the platform
* Abuse APIs or infrastructure
* Use automated scraping tools
* Violate intellectual property rights
* Upload fraudulent or misleading information
Violation may result in account suspension or termination.
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SECTION 8 – THIRD-PARTY SERVICES
Our Service may integrate with third-party services including payment gateways, analytics providers, cloud hosting providers, and communication platforms.
We are not responsible for third-party services, policies, or content.
Users should review third-party terms independently.
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SECTION 9 – SERVICE AVAILABILITY
We strive to maintain uninterrupted service but do not guarantee:
* Continuous uptime
* Error-free functionality
* Complete compatibility with all devices
Maintenance, outages, or technical interruptions may occur.
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SECTION 10 – ANALYTICS & PERFORMANCE MONITORING
We may use analytics and monitoring tools to improve performance, including:
* App crash reporting
* Usage analytics
* Device diagnostics
* Feature usage tracking
* Performance optimization
Collected analytics data is used to improve the user experience and platform reliability.
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SECTION 11 – DISCLAIMER OF WARRANTIES
The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
* The Service will always be uninterrupted
* Data loss will never occur
* Errors will always be corrected immediately
* Results obtained will always be accurate
Use of the Service is at your own risk.
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SECTION 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Ovilo Corporation shall not be liable for:
* Indirect or consequential damages
* Loss of profits or revenue
* Business interruption
* Data loss
* Subscription losses
* Device or software issues arising from Service usage
Our total liability shall not exceed the amount paid by you for the Service in the previous 12 months.
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SECTION 13 – TERMINATION
We may suspend or terminate accounts if users:
* Violate these Terms
* Abuse the platform
* Engage in fraudulent activity
* Fail to pay subscription fees
You may stop using the Service at any time.
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SECTION 14 – GOVERNING LAW
These Terms shall be governed by the laws of India.
Jurisdiction shall be subject to courts located in Gondia, Maharashtra, India.
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SECTION 15 – CONTACT INFORMATION
For questions regarding these Terms:
📧 hello@ovilocorp.com
🌐 Ovilo Corporation
Privacy Statement
PRIVACY POLICY
SECTION 1 – INFORMATION WE COLLECT
When you use Ovilo Invoice, we may collect the following information:
Account Information
* Name
* Email address
* Phone number
* Business details
* Billing address
Invoice & Business Data
* Customer details
* Vendor details
* Invoice records
* Payment information
* Financial transaction records
Device & App Information
For Android app users, we may collect:
* Device model
* Operating system version
* IP address
* App version
* Device identifiers
* Crash logs
* Usage analytics
Automatically Collected Data
We may automatically collect:
* Browser information
* Login timestamps
* Cookies and session identifiers
* Diagnostic and performance data
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SECTION 2 – HOW WE USE YOUR INFORMATION
We use collected information to:
* Provide invoicing and billing services
* Process subscriptions and payments
* Authenticate users
* Improve app functionality
* Provide customer support
* Send important service notifications
* Monitor app performance and analytics
* Prevent fraud and abuse
* Comply with legal obligations
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SECTION 3 – ANDROID APP DATA COLLECTION
Our Android application may collect limited technical and analytics information for:
* Crash reporting
* App stability improvements
* Usage analytics
* Subscription verification
* Security and fraud prevention
The app does not access sensitive device content unless explicitly required and permitted by the user.
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SECTION 4 – PAYMENT HANDLING
Payments are securely processed through third-party payment providers including:
* Razorpay
* Google Play Billing
We do not store complete card details on our servers.
Payment processors comply with PCI-DSS security standards.
For payment provider policies:
Razorpay Privacy Policy
Google Play Billing Policies
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SECTION 5 – SUBSCRIPTION HANDLING
Subscriptions purchased through:
Website
Managed through our billing system and payment partners.
Android Application
Managed through Google Play subscriptions.
Users can:
* Upgrade plans
* Downgrade plans
* Cancel subscriptions
* View billing history
Subscription access remains active until the billing period ends.
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SECTION 6 – ANALYTICS & CRASH REPORTING
We may use analytics tools and crash reporting systems to improve the Service.
Collected analytics may include:
* App usage patterns
* Device information
* Performance diagnostics
* Error logs
* Session activity
This information helps improve stability, security, and user experience.
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SECTION 7 – DATA SECURITY
We implement industry-standard security measures including:
* Encrypted communication (HTTPS/SSL)
* Secure authentication systems
* Access controls
* Protected cloud infrastructure
However, no method of transmission or storage is 100% secure.
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SECTION 8 – COOKIES & SESSION DATA
We use cookies and session technologies to:
* Maintain login sessions
* Improve user experience
* Remember preferences
* Analyze usage patterns
Users may disable cookies in browser settings, though some features may not function properly.
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SECTION 9 – THIRD-PARTY SERVICES
We may use third-party services including:
* Payment gateways
* Analytics providers
* Cloud hosting services
* Email communication providers
These providers may process data according to their own privacy policies.
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SECTION 10 – DATA RETENTION
We retain user data only as long as necessary for:
* Service delivery
* Legal compliance
* Billing and accounting
* Security and fraud prevention
Users may request deletion of account data subject to legal obligations.
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SECTION 11 – USER RIGHTS
Users may request to:
* Access personal information
* Correct inaccurate data
* Delete account information
* Withdraw consent where applicable
Requests may be submitted via email.
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SECTION 12 – CHILDREN’S PRIVACY
Ovilo Invoice is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
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SECTION 13 – INTERNATIONAL ACCESS
Ovilo Invoice may be accessed globally.
Users are responsible for compliance with local laws and tax regulations applicable in their jurisdiction.
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SECTION 14 – CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Updated versions will be posted on our website and application.
Continued use of the Service after updates constitutes acceptance of the revised policy.
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SECTION 15 – CONTACT INFORMATION
For privacy-related questions or requests:
📧 hello@ovilocorp.com
🌐 Ovilo Corporation
📍 Plot No 19-20, Marartoli, Infront of Krida Sankul, Gondia, Maharashtra, India – 441614
Refund Policy
💳 REFUND POLICY
Ovilo Invoice is a cloud-based Software-as-a-Service (SaaS) platform. No physical products are shipped.
Refund Eligibility
Refund requests must be submitted within 7 days of initial purchase.
Eligible refunds apply only if:
* The request is within the refund window
* No excessive usage or abuse is detected
* Terms of Service were not violated
* It is the first purchase unless otherwise stated
Renewal payments are generally non-refundable unless caused by technical or billing errors.
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Non-Refundable Items
The following are non-refundable:
* Trial plans
* Free subscriptions
* Custom development work
* Enterprise onboarding/setup fees
* Promotional or discounted plans
* Accounts suspended for violations
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Refund Processing
Approved refunds will:
* Be issued to the original payment method
* Typically process within 5–10 business days
* Result in account downgrade or suspension after completion
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Subscription Cancellations
Users may cancel subscriptions anytime.
Access remains active until the current billing cycle ends.
No partial refunds are provided for unused time.
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Google Play Refunds
For subscriptions purchased through Google Play:
* Refunds may also be subject to Google Play policies
* Users may need to request refunds directly through Google Play
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Contact
📧 hello@ovilocorp.com
Digital Delivery & Access Policy
DIGITAL DELIVERY POLICY
Ovilo Invoice is a digital cloud-based software platform.
No physical products are shipped.
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Account Activation
After successful registration and payment confirmation:
* Accounts are usually activated within minutes
* Confirmation emails are sent automatically
* In rare cases activation may take up to 24 hours
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Subscription Access
Users receive access based on the selected plan.
Features may vary by subscription tier.
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No Physical Shipping
Since Ovilo Invoice is a digital service:
* No shipping charges apply
* No courier services are involved
* No physical returns exist
* No customs or import duties apply
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Support Services
Support may include:
* Account assistance
* Billing support
* Technical troubleshooting
* Onboarding help
Support availability may depend on subscription plans.
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International Access
The Service may be accessed globally through supported internet-enabled devices.
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Contact Information
📧 hello@ovilocorp.com
🌐 Ovilo Corporation